Help Desk software

Published by in edtech, open source on November 12th, 2005

Liberum Help Desk is a free, open source help-desk software solution Miguel Guhlin learned about last week at TechForumTx. It looks great, and the price is right.

If your organization is not presently using helpdesk software to track tickets and provide transparent accountability for IT responsiveness, you might encourage them to check this out. They can’t use the excuse “we can’t afford that!”

“Web Help Desk” is a commercial software helpdesk solution that you may want to alternatively consider, if you want more features. Login on their site’s online demo to get an idea of what Web Help Desk can do. The solution runs in Java on all major server platforms.

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1 Comment »
  • http://bkaeg.org/blog AG

    Regarding Liberum… Unfortunately, not many people run IIS. Judging from the developer site, it doesn’t appear that much is happening with project(ie no activity since 2002).. Methinks they would get more interest if they forked the project and built it atop a LAMP architecture.

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